Book description
Part of a series of specialized guides on System Center - this book provides focused guidance for deploying and customizing Service Manager, an integrated platform for automating and adapting an organization’s IT service management best practices. Led by series editor Mitch Tulloch, a team of System Center experts step you through key technical scenarios and tasks.
Table of contents
- Cover Page
- Copyright Page
- Contents
- Foreword
- Introduction
- Chapter 1 Business reasons to choose Service Manager
- Chapter 2 Deployment costs and non-IT usage
- Chapter 3 How to plan for Service Manager
- Chapter 4 How to prepare for a Service Manager installation
- Chapter 5 Management packs
- Chapter 6 Optimizing the Service Manager environment
- Chapter 7 Service Manager configuration and customization
Product information
- Title: Microsoft System Center Optimizing Service Manager
- Author(s):
- Release date: December 2013
- Publisher(s): Microsoft Press
- ISBN: 9780735685154
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