Network Working Group M. Knodel
Internet-Draft Center for Democracy & Technology
Intended status: Best Current Practice N. ten Oever
Expires: December 18, 2020Texas A&M University and University of Amsterd
June 16, 2020
Terminology, Power and Inclusive Language
draft-knodel-terminology-02
Abstract
This document argues for moving away from specific language
conventions used by RFC authors and RFC Editors in order to encourage
inclusive terminology in the ongoing RFC series. The document also
provides examples of inclusive terminology as precise alternatives
for these conventions.
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
"SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this
document are to be interpreted as described in [RFC2119].
Status of This Memo
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This Internet-Draft will expire on December 18, 2020.
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1. Introduction
The primary function of the IETF is to publish documents that are
"readable, clear, consistent, and reasonably uniform" and one
function of the RFC Editor is to "[c]orrect larger content/clarity
issues; flag any unclear passages for author review [RFC7322]. Given
the importance of communication at the IETF, it is worth considering
the effects of terminology that has been identified as exclusionary.
This document argues that certain obviously exclusionary terms should
be avoided and replaced with alternatives.
First, arguments are presented for why exclusionary terms should be
avoided by the IETF/IRTF in general. Second, problem statements for
two sets of terms are presented and alternatives are referenced and
proposed. There is a third section on additional considerations and
general action points to address the RFC series, past and future.
Lastly, a summary of recommendations is presented.
The sets of terms discussed in this document are "master-slave" and
"whitelist-blacklist".
2. Terminology and power at the IETF
According to the work of scholar Heather Brodie Graves from 1993,
"one goal of the application of rhetorical theory in the technical
communication classroom is to assess the appropriateness of
particular terms and to evaluate whether these terms will facilitate
or hinder the readers' understanding of the technical material"
[BrodieGravesGraves]. This implies that in order to effectively
communicate the content of RFCs to all readers, it is important for
Authors to consider the kinds of terms or language conventions that
may inadvertently get in the way of effective communication. She
continues, "complex and subtle configurations of sexist, racist, or
ethnocentric language use in technical documents can derail or
interfere with readers' ability and desire to comprehend and follow
important information."
Indeed, problems of language are problems of everyday speech. Racist
and sexist language is rampant and similarly counter-productive in
other sectors, notably social work [Burgest]. The terms "master-
slave," treated in detail below are present in other realms of
technology, notably "automotive clutch and brake systems, clocks,
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flip-flop circuits, computer drives, and radio transmitters"
[Eglash]. And the ubiquitous word "robot" is the Czech word for
"slave" [Kurfess].
However as noted in the research by Ron Eglash, this seemingly
entrenched technical terminology is relatively recent. It is not too
late for these terms to be replaced with alternative metaphors that
are more accurate, clearer, less distracting, and that do not offend
their readers. Language matters and metaphors matter. Indeed,
metaphors can be incredibly useful devices to make more human the
complex technical concepts presented in RFCs. Metaphors should not
be avoided but rather taken seriously. Renowned linguist George
Lakoff argued in 1980 that the ubiquitous use of metaphors in our
everyday speech indicates a fundamental instinct to "structure our
most basic understandings of experience" [Lakoff]. Metaphors
structure relationships, and they frame possibilities and
impossibilities [Wyatt].
Like Graves, this document recognises the monumental challenge of
addressing linguistics and power and attempts to "promote awareness
that may lead to eventual wide-spread change" [BrodieGravesGraves].
To that effect, below is a tersely written list of IETF-specific
arguments as to why the RFC Editor should be encouraged to correct
larger content and clarity issues with respect to offensive
metaphors:
o The RFC series is intended to remain online in perpetuity.
Societal attitudes to offensive language shift over time in the
direction of more empathy, not less.
o That offensive terms in RFCs are largely hidden from the larger
public, or read only by engineers, is no excuse to ignore social-
level reactions to the terms. If the terms would be a poor choice
for user-facing application features, the terms should be avoided
in technical documentation and specifications, too.
o At the time of this drafting, the digital technology community has
a problem with monoculture. And because the diversity of the
technical community is already a problem, a key strategy to
breaking monoculture is to ensure that technical documentation is
addressed to a wide audience and multiplicity of readers.
o And yet the technical community already includes members who take
offense to these terms. Eradicating the use of offensive
terminology in official RFCs recognises the presence of and
acknowledges the requests from black and brown engineers and from
women and gender-non-conforming engineers to avoid the use of
offensive terminology.
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This document does not try to prescribe terminology shifts for any
and all language that could be deemed offensive. Instead what follow
are specific alternative suggestions to "master-slave" and "white-
blacklist" and the rationale for the use of the alternatives.
Additional considerations are presented in a subsequent section.
2.1. Master-slave
Master-slave is an offensive metaphor that will and should never
become fully detached from history. Aside from being unprofessional
and offensive it stifled the participation of students whom Eglash
interviewed for his research. He asks: "If the master-slave metaphor
affected these tough-minded engineers who had the gumption to make it
through a technical career back in the days when they may have been
the only black persons in their classes, what impact might it have on
black students who are debating whether or not to enter science and
technology careers at all?" [Eglash]
Aside from the arguably most important reason outlined above, these
terms are becoming less used and therefore increasingly less
compatible as more communities move away from its use (eg [Python],
[Drupal], [Github] and [Django]. The usage of 'master' and 'slave'
in hardware and software has been halted by the Los Angeles County
Office of Affirmative Action, the Django community, the Python
community and several other programming languages. This was done
because the language is offensive and hurts people in the community
[Django2]. Root operator Internet Systems Consortium stopped using
the terms because they were asked to [ISC].
In addition to being inappropriate and arcane, the master-slave
metaphor is both technically and historically inaccurate. For
instance, in DNS the 'slave' is able to refuse zone transfers on the
ground that it is malformed. The metaphor is incorrect historically
given the most recent centuries during which "the role of the master
was to abdicate and the role of the slave was to revolt"
[McClelland]. Yet in another sense slavery is also not 'just an
historic term', whereas freedom from slavery is a human-rights issue
[UDHR], it continues to exist in the present [Wikipedia].
Furthermore, this term set wasn't revived until recently, after WWII,
and after many of the technologies that adopted it were already in
use with different terminology [Eglash].
Lastly, we present not an additional rationale against their use, but
an indicator of actual racism in the community that has been surfaced
as a result of this larger debate among technologists, "I don't
believe in PC (political correctness), mostly because the minorities
constantly use it to get away with anything" [Jansens]. This
illustrates the need to, as Graves is cited above as saying, continue
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to raise awareness within our community for eventual, lasting change
on the continued front of struggle against the racists amongst us.
2.1.1. Suggested alternatives
There are also many other relationships that can be used as
metaphors, Eglash's research calls into question the accuracy of the
master-slave metaphor. Fortunately, there are ample alternatives for
the master-slave relationship. Several options are suggested here
and should be chosen based on the pairing that is most clear in
context:
o Primary-secondary
o Primary-replica
o Leader-follower
o Active-standby
o Writer-reader
o Coordinator-worker
o Parent-helper
Since the use of master-slave is becoming less common in other
technical communities, it is best to simply duplicate the metaphor
being used by comparable or interoperable technologies. Likewise,
the IETF can show positive leadership in the technical community by
setting standards without using offensive metaphors.
For the DNS, RFC 8499 defines the current best practise for DNS
terminology and uses the term pair 'primary' and 'secondary'
[RFC8499].
2.2. Blacklist-whitelist
The metaphorical use of white-black to connote good-evil is
offensive. While master-slave might seem like a more egregious
example of racism, white-black is arguably worse because it is more
pervasive and therefore more insidious. While recent headlines have
decried the technical community's use of master-slave, there is far
less discussion about white-black despite its importance. There is
even a name for this pervasive language pitfall: the association of
white with good and black with evil is known as the "bad is black
effect" [Grewal].
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Indeed, there is an entire book on the subject, written by renowned
authority on race, Frantz Fanon. In his book "Black Skin, White
Masks," Fanon makes several persuasive arguments that standard
language encodes subconscious in-group, out-group preferences
[Fanon].
In the case of blacklist-whitelist in the technical documentation of
the IETF/IRTF, it is entirely a term of art and an arbitrary
metaphorical construct with no technical merit. There are scientific
uses of black that are related to light- blackholes are black because
light cannot escape them; a spectrographic blackbox is used as a
metaphor for things that cannot be seen (e.g., blackbox is really a
riff on the metaphor for light as visibility). Blacklist-whitelist
is not a metaphor for lightness or darkness, it is a good-evil
metaphor and therefore this trope has significant impact on how
people are seen and treated. As we've seen with metaphors, its use
is pervasive and, though not necessarily conscious, perceptions do
get promulgated through culture and repetition.
As with master-slave, we save our technical argument for last,
referencing and presenting first the reasons for the use of non-
offensive, alternative terminology for the sake of our humanity.
Indeed, our technical argument is incredibly succinct: Why use a
metaphor when a direct description is both succinct and clear? There
can be absolutely no ambiguity if one uses the terms, as suggested
below, allow-block rather than white-black.
2.2.1. Suggested alternatives
There are alternatives to this terminology set that vastly improve
clarity because they are not even metaphors without adding a single
additional character. The alternatives proposed here say exactly
what they mean:
o Blocklist-allowlist
o Deny-allow
o Droplist-accesslist
o Drop-permit
o Block-permit
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2.3. Other considerations
As we have seen, the language used in technical documentation, like
all written text, creates and reinforces expectations and
stereotypes. We propose nothing more than additional care in the
choice of language just as care is taken in defining standards and
protocols themselves. The above two examples are not exhaustive, nor
are they mere examples and require action. However, we use this
section to broaden the context of other offensive terminologies to
encompass additional concerns.
There are many other metaphors present in technical documentation
that are "terms of art" but that have no technical basis whatsoever.
That some of these metaphors are offensive leaves no excuses for
their continued use. A term like "man-in-the-middle" is not
technically useful. It is not a standard term, not as clear as its
alternative "on-path attacker", and should therefore be avoided.
When presented with the opportunity to employ the use of metaphors or
to parrot terms of art that connote gender or race, Authors should
simply find a better way to explain themselves. A fun read on the
politics of colloquial speech by George Orwell should dissuade any
clever Author from using tired explanatory metaphors [Orwell].
Up until recently, strict English grammatists like Orwell decried the
use of the neutral pronoun "they". Without a neutral singular
pronoun, "he" is assumed as the default singular pronoun when the
gender of the person is unknown or ambiguous. However, that has
changed, and it is now widely accepted that "they" can be used as a
neutral singular pronoun. Since it is unlikely that all implementers
and infrastructure operators are of any particular gender, "he"
should never be used to refer to a person in IETF/IRTF documents. An
Author who uses male examples sets male-ness as a standard.
Militarised metaphors are also a pervasive problem in language,
perhaps even more so in technical communities because of the
historical and actual relationship between technology and war. We
welcome additional examples of terminology that might be avoided
through more awareness and thoughtfulness.
3. Summary of recommendations
To summarise this document, we have bulleted some very concrete
action points that can be taken by Editors, reviewers and Authors,
both present and future.
Authors SHOULD: * Replace the offensive term "master-slave" with more
accurate alternatives, for instance from the list of Section 2.1. *
Replace the offensive term "blacklist-whitelist" with more accurate
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alternative, for instance from the list of suggested alternatives at
Section 2.2. * Reflect on their use of metaphors generally * Use the
neutral "they" as the singular pronoun and * Consider rolling back
technical hard coding of their standards implementations with the
documented knowledge available online [socketwench].
RFC Editor and Reviewers MUST: * Offer alternatives for offensive
terminology as an important act of correcting larger editorial issues
and clarifying technical concepts and * Suggest to Authors that even
when referencing other specifications that have not replaced
offensive terminology they could provide another term with a note
that the term is original and not being suggested by the Author.
4. Additional references not cited above
''Anyone can edit', not everyone does: Wikipedia and the gender gap'
by Ford, Heather and Wajcman, Judy (2017) Social Studies of Science.
ISSN 0306-3127
Grant, Barbara M. "Master--slave dialogues in humanities
supervision...https://doi.org/10.1177/1474022207084880
Miller, Carolyn. "A Humanistic Rationale for Technical Writing"
5. Security Considerations
As this document concerns a research document, there are no security
considerations.
6. IANA Considerations
This document has no actions for IANA.
7. References
7.1. Normative References
[RFC2119] Bradner, S., "Key words for use in RFCs to Indicate
Requirement Levels", BCP 14, RFC 2119,
DOI 10.17487/RFC2119, March 1997,
<https://www.rfc-editor.org/info/rfc2119>.
7.2. Informative References
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[BrodieGravesGraves]
Heather Brodie Graves, . and . Roger Graves, "Masters,
slaves, and infant mortality: Language challenges for
technical editing", Technical Communication Quarterly,
7:4, 389-414 , 1998,
<https://doi.org/10.1080/10572259809364639>.
[Burgest] Burgest, David., ""Racism in Everyday Speech and Social
Work Jargon."", Social Work, vol. 18, no. 4, 1973, pp.
20-25 , 1973, <www.jstor.org/stable/23711113.>.
[Django] fcurella, ., "#22667 replaced occurrences of master-slave
terminology with leader/follower #2692", 2014,
<https://github.com/django/django/pull/2692>.
[Django2] lynncyrin, ., "comment on #22667 replaced occurrences of
master-slave terminology with leader/follower #2692",
2014, <https://github.com/django/django/
pull/2692#issuecomment-44221563>.
[Drupal] Xano, ., "Replace 'master-slave' terminology with
'primary/replica'", 2014,
<https://www.drupal.org/project/drupal/issues/2275877>.
[Eglash] Ron Eglash, ., "Broken Metaphor: The Master-Slave Analogy
in Technical Literature.", Technology and Culture, vol. 48
no. 2, 2007, pp. 360-369. , 2007,
<https://doi.org/10.1353/tech.2007.0066>.
[Fanon] Fanon, F., "Black skin, white masks", 1952.
[Github] Kevin Truong, . and VICE, "Github to Remove 'Master/Slave'
Terminology From its Platform", June 2020,
<https://www.vice.com/en_us/article/k7qbyv/github-to-
remove-masterslave-terminology-from-its-platform>.
[Grewal] Grewal, D., "The 'Bad Is Black' Effect", 2017,
<https://www.scientificamerican.com/article/the-bad-is-
black-effect/>.
[ISC] Internet Systems Consortium, ., "@ISCdotORG reply tweet",
2017,
<https://twitter.com/ISCdotORG/status/943152507211071489>.
[Jansens] Bart Jansens, ., "I don't believe in PC", 2008,
<https://www.drupal.org/project/project_issue_file_review/
issues/343414#comment-1164514>.
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[Kurfess] Kurfess, Thomas., "Robotics and Automation Handbook",
2005.
[Lakoff] George Lakoff, . and . Mark Johnson, "Metaphors We Live
By", U of Chicago P, 1980. , n.d..
[McClelland]
McClelland, J., "We need better metaphors", 2011,
<https://current.workingdirectory.net/posts/2011/master-
slave>.
[Orwell] George Orwell, ., "Politics and the English Language",
1946.
[Python] Daniel Oberhaus, ., "'master-slave' Terminology Was
Removed from Python Programming Language", 2018,
<https://motherboard.vice.com/en_us/article/8x7akv/
masterslave-terminology-was-removed-from-python-
programming-language>.
[RFC7322] Flanagan, H. and S. Ginoza, "RFC Style Guide", RFC 7322,
DOI 10.17487/RFC7322, September 2014,
<https://www.rfc-editor.org/info/rfc7322>.
[RFC8499] Hoffman, P., Sullivan, A., and K. Fujiwara, "DNS
Terminology", BCP 219, RFC 8499, DOI 10.17487/RFC8499,
January 2019, <https://www.rfc-editor.org/info/rfc8499>.
[socketwench]
socketwench, ., "Even in tech, words matter", 2018,
<https://deninet.com/blog/2018/09/09/even-tech-words-
matter>.
[UDHR] United Nations General Assembly, "The Universal
Declaration of Human Rights", 1948,
<http://www.un.org/en/documents/udhr/>.
[Wikipedia]
Wikipedia, "Slavery in the 21st century", 2018,
<https://en.wikipedia.org/wiki/
Talk:Slavery_in_the_21st_century>.
[Wyatt] Sally Wyatt, ., "Danger! Metaphors at Work in Economics,
Geophysiology, and the Internet", Science, Technology, and
Human Values, Volume: 29 issue: 2, page(s): 242-261 ,
2004.
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Authors' Addresses
Mallory Knodel
Center for Democracy & Technology
Email: mknodel@cdt.org
Niels ten Oever
Texas A&M University and University of Amsterdam
Email: mail@nielstenoever.net
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